Privacy Policy

Who this policy covers

This policy explains how KitsDrop handles personal information from website visitors, customers, account holders, and people who contact support. By using the site, you acknowledge the practices described here.

Information collected

KitsDrop collects information provided by customers, including name, email address, billing and delivery address, telephone number, account details, order history, support messages, product questions, drop requests, and notification preferences. Contact and request form submissions may include a name, email address, optional order number, requested product or kit details, selected topic, message, and consent record. These submissions are stored in the website database and may also be sent to the KitsDrop support inbox. Payment details are handled by the provider shown at checkout; complete banking credentials, wallet seed phrases, private keys, or passwords should never be sent through a site form or email.

The website may also receive device, browser, IP address, referral, approximate location, cookie, cart, checkout, and site-usage information generated during a visit.

How information is used

Information may be used to operate the website, maintain carts and accounts, process and deliver orders, provide COAs and support, communicate about an order, prevent fraud or misuse, keep business and tax records, enforce site policies, improve performance, and comply with legal obligations. Marketing messages are sent only where permitted, with opt-out instructions included in the message.

Service providers and disclosures

KitsDrop may share information with service providers that support hosting, store operations, payment processing, fraud prevention, email, analytics, order fulfillment, shipping, professional advice, and website security. These providers receive information only for the services they perform. Information may also be disclosed when required by law, to protect rights and safety, or as part of a business sale or reorganization.

Cookies and similar technology

The site uses necessary cookies to keep the storefront, cart, checkout, account login, and security features working. Optional analytics or marketing technologies may also be used when enabled. Browser settings can block some cookies, but doing so may prevent the cart, account, or checkout from working correctly.

Retention and security

KitsDrop retains information for as long as reasonably needed for orders, support, accounting, fraud prevention, dispute resolution, and legal compliance. Retention periods vary by record type and applicable law. Reasonable administrative and technical safeguards are used, but no website, transmission, or storage system can guarantee absolute security.

International processing

Customers may access KitsDrop from different countries. Information may be processed in the United States or other locations where KitsDrop or its service providers operate. Privacy protections may differ from those in your home jurisdiction.

Your choices and privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection concerning personal information, or to withdraw consent. These rights may be limited where records must be retained for legal, security, accounting, or order-related reasons. Requests can be sent to KitsDrop with enough information to verify identity.

Children’s privacy

KitsDrop is not directed to children, and products are not offered to minors. Personal information from children is not knowingly collected through the store.

Policy updates

This policy may be updated as the website, service providers, or legal requirements change. The date above shows the latest revision. Material changes will be posted on this page.

Contact

For privacy questions or requests, email admin.kitsdrop@gmail.com. Do not send payment credentials, passwords, or sensitive financial information by email.